Terms of Service

1. Agreement to These Terms

By accessing or using Lumoarcade services, you agree to these Terms of Service, our Privacy Policy, and any additional rules displayed within a specific game, checkout page, promotion, or feature.

If you do not agree to these Terms, you should not create an account, make a purchase, or continue using the services.

2. Eligibility and Account Use

You must be legally permitted to use the services and enter into transactions in your location. If you create an account, you are responsible for providing accurate information and for keeping your login credentials secure.

You are responsible for activity performed through your account unless prohibited by law. Please contact us promptly if you believe your account has been accessed without authorization.

3. Lumoarcade Games and Services

Lumoarcade provides browser-based and online arcade experiences, player-account features, score tracking, saved game-related data, digital balances, and other interactive functionality.

Features may be added, changed, rebalanced, suspended, or removed from time to time for operational, security, compatibility, legal, or product reasons.

4. CT Digital Balance

CT is a digital balance used within participating Lumoarcade games and services. CT may be purchased for real money or, where offered, earned or granted through promotions or gameplay.

CT is not legal tender, is not a bank deposit, and does not represent ownership of money held by Lumoarcade. Except where required by law or expressly stated by us, CT may only be used within supported Lumoarcade services.

5. Purchases, Prices, and Payments

Prices and package details are displayed before checkout. By submitting an order, you authorize the applicable payment processor to charge the payment method you provide.

Payments may be processed by third-party providers, including Stripe. Payment processing may also be subject to the processor's own terms and policies.

Taxes, currency conversion charges, bank fees, or other third-party charges may apply depending on your location and payment method.

6. Digital Delivery

CT and other digital items are generally delivered electronically to the relevant player account after payment confirmation. You are responsible for confirming that you are signed into the intended account before completing a purchase.

If a purchase is charged successfully but the purchased CT is not delivered, contact us with the transaction details so we can investigate.

7. Refunds

Refund requests are governed by our Refund Policy. Because CT is a digital product that may be delivered and used immediately, refund availability may be limited after delivery or use, except where applicable law requires otherwise.

8. Acceptable Use

You may not use Lumoarcade services to:

• attempt to gain unauthorized access to accounts, servers, databases, payment systems, or other restricted resources;
• use bots, scripts, modified clients, automation, exploits, or unauthorized software to manipulate gameplay, balances, scores, or service operation;
• interfere with security controls, rate limits, authentication, anti-fraud measures, or technical protections;
• submit false payment information, engage in payment fraud, or abuse refunds or chargebacks;
• distribute malware, harmful code, or content intended to damage systems or other users;
• use the services in violation of applicable law or third-party rights.

9. Scores, Gameplay Data, and Fair Play

Scores, rankings, game progress, saved time, CT balances, and similar data may be stored or updated through Lumoarcade systems. We may investigate suspicious activity and correct, remove, or reset data where we reasonably believe an error, exploit, abuse, or unauthorized manipulation has occurred.

10. Suspension or Termination

We may restrict, suspend, or terminate access to some or all services when reasonably necessary to protect users, investigate fraud, enforce these Terms, comply with law, address security risks, or respond to misuse of Lumoarcade systems.

Where practical, we may provide notice or an opportunity to contact support, but immediate action may be taken when necessary to protect accounts, transactions, or service integrity.

11. Intellectual Property

Lumoarcade branding, logos, graphics, game assets, text, software, interface designs, audiovisual materials, and other service content are owned by or licensed to Lumoarcade LLC and are protected by applicable intellectual-property laws.

These Terms do not grant you ownership of Lumoarcade content. You may not reproduce, sell, distribute, reverse engineer, or commercially exploit protected content except where expressly permitted by law or by written permission.

12. Third-Party Services

Our services may rely on or link to third-party providers for payment processing, hosting, analytics, fraud prevention, infrastructure, or other functions. Third-party services operate under their own terms and policies.

13. Service Availability

We aim to keep Lumoarcade services available and functional, but online services may occasionally experience maintenance, technical errors, network interruptions, compatibility issues, or downtime.

To the extent permitted by law, we do not guarantee that every feature will always be available, uninterrupted, or error-free.

14. Disclaimer of Warranties

To the extent permitted by applicable law, Lumoarcade services are provided on an “as available” and “as is” basis. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by law, Lumoarcade LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to use of the services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Changes to These Terms

We may revise these Terms as our services, payment methods, business practices, or legal requirements change. Updated Terms will be posted on this page with a revised effective date.

Continued use of the services after updated Terms become effective may constitute acceptance where permitted by applicable law.

17. Contact Lumoarcade

Questions about these Terms, account issues, or purchase-related matters may be directed to Lumoarcade LLC.